Behavior At A Beauty Counter?

I don’t know about you, but I feel like I’m in my own little Paradise when I’m in a Department Store beauty hall. I could literally spend hours upon hours (days really but that’s not allowed apparently…) just browsing.

Although I love it. ALOT. I do know that approaching a beauty counter can be quite daunting for some people. Especially those who are new to make-up/skincare, or someone that wants to change things up a bit in their beauty routine. What ever the case, I’ve decided to do a post on making a beauty counter experience worthwhile. I must add as well, that I did go out and do a bit of research for this post, so I hope who ever reads this finds it useful!




  • First and foremost, don’t be afraid. Take the time you need to browse around and find something you like the look of. Let the Consultant know that you will approach them when you’re ready. They’ll be more than happy to leave you to it.
  • Try not to use your fingers or directly apply the testers to your face. If you do decide you want to try something on, ask the Consultant for a disposable (or clean) sponge/brush (if you want to do it yourself), or ask them to do it for you. There’s nothing worse than spreading germs.
  • Tell the Consultant about your skin type and current skin care routines. This goes for whether you’re brand new to make-up, or you’re an expert. Remember that the Consultant doesn’t know you at all. So, in order for them to help you out and suggest the best products for you, it’s important that you have a brief chat with them about this and tell them if you have any concerns. (Even if you’re buying a gift, tell the Consultant a bit about the person that you are buying for.)
  • Communicate! Ask questions about stuff that you may be interested in trying or buying. The Consultants are there to help you, it’s their job to answer questions about the products they’re selling! If you feel like you don’t have enough time, they will also be more than happy to book you in for a chat about products and a mini makeover (nearly all counters offer this service now).
  • Plan your Make-up shopping trips!! Unplanned for make-up shops aren’t always the wisest of decisions. Do a bit of research on what you want, if there’s a particular look you want to go for then maybe take a picture with you to show the consultant what you’re after. If you’ve discovered a new product online that you want to see in the flesh then note down the names. You get the idea? (Also *cough*BUDGET*cough*)
  • If you’re not sure on something then ask for a sample. Consultants will be more than happy to let you try before you buy (2 to 5 samples are usually normal). I always get foundation samples as I prefer to try them out at home in different lighting to get the right shade and also get a good feel of what they are like on my skin. But don’t ever just go for samples. That’s just not nice.
  • Ask for the Consultant’s details. Whether you make a purchase or not, if you liked the service that the Consultant provided you with, take a card and come back to them again next time. It’s always nice to have that relationship with a consultant, it helps to get to know them a bit better and they’ll be delighted to see you the next time you pop in.
  • Last but not least, just have fun and experiment!


Samples from different counters whilst conducting research for this post!


I hope that this post has been informative! I would also like to thank Anne who is the lovely lady that works at the YSL counter at my local Debenhams. She helped me out with some of the info above!


Love, Taslima x

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